Meet your partner to wow your customers.

Customer Experience

Customer Experience

Instantly measures both customer and employee (if applicable) happiness at the customer experience touch-points through mobile and web based tools.

Company Scoreboard

Company Scorecard

Links real time customer and employee happiness measures to real time business results.

Customer Experience

Dashboard

Enables the monitoring process between the happiness measures and business KPI’s to be simple through its real time reporting system.

Consulting

Consulting

Guides management teams in improving their customer experience with consultancy based on Positive Psychology.

Meet your partner to
wow your customers.

Customer Experience

Instantly measures both customer and employee (if applicable) happiness at the customer experience touch-points through mobile and web based tools.

Company Scorecard

Links real time customer and employee happiness measures to real time business results.

Dashboard

Enables the monitoring process between the happiness measures and business KPI’s to be simple through its real time reporting system.

Consulting

Guides management teams in improving their customer experience with consultancy based on Positive Psychology.

Real Time:

Measurement & Reporting
The happiness at the customer experience touch-points is measured between 5 to 30 minutes after the experience and linked to real time business results. Thus the evaluations are not mixed with the effects of other experiences.

Real Time:

Measurement & Reporting
The happiness at the customer experience touch-points is measured between 5 to 30 minutes after the experience and linked to real time business results. Thus the evaluations are not mixed with the effects of other experiences.

Simplicity:

Single Question Measurement
This is a new way of measuring both customer and employee experience based on experience sampling methodology, derived from happiness measurement studies in positive psychology. People are reached through their mobile phones or through web based applications right after their experiences and are asked to evaluate their experiences with a single question.

Simplicity:

Single Question Measurement
This is a new way of measuring both customer and employee experience based on experience sampling methodology, derived from happiness measurement studies in positive psychology. People are reached through their mobile phones or through web based applications right after their experiences and are asked to evaluate their experiences with a single question.

Happ-ies

Özge Koca CEO
As a consultant with a psychology background, she is experienced in supporting a positive change in organisational and leadership behaviour. She was courageous enough to push "Happiness" into the organisations' agenda and come up with break through happiness solutions for companies. She definitely believes life can be happier!
Taner Yıldız CTO
Experienced mostly in software development and in managing development teams in the telecommunications sector, is a computer engineer specialised in Balanced Scorecard, Web/Native Application User Experience. And yes, he is a happy engineer!
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