Privacy Policy

Happ Consulting Services Limited ("Happ", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.happcons.com and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, and job title
Company name and business address
Information you provide when you request a demo, subscribe to our newsletter, or contact us

Usage Data

IP address, browser type, and operating system
Pages visited, time spent on pages, and referring URLs
Device identifiers and information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Respond to your enquiries and fulfil your requests, such as demo bookings
Send you marketing communications, where you have opted in to receive them
Improve our website, products, and services through analytics and feedback
Comply with legal obligations and protect our rights

3. Legal Basis for Processing

We process personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our legal bases include:

Consent— where you have given clear consent for us to process your data for a specific purpose
Legitimate interests— where processing is necessary for our legitimate business interests, such as improving our services
Contractual necessity— where processing is necessary to perform a contract with you

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service providers— third-party vendors who assist us in operating our website and services (e.g., hosting, analytics, email marketing)
Legal requirements— when required by law, court order, or governmental authority
Business transfers— in connection with a merger, acquisition, or sale of assets

5. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

Essential cookies— required for the website to function properly
Analytics cookies— to understand how visitors interact with our website (e.g., Google Analytics)
Marketing cookies— to deliver relevant advertisements and measure campaign effectiveness

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our website.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, we securely delete or anonymise it.

7. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict the processing of your data
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at info@happcons.com.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. International Transfers

Your data may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Happ Consulting Services Limited
Office 403, Screenworks
22 Highbury Grove
London N5 2ER, United Kingdom
Email: info@happcons.com