“With Happ, we save time and effort: We are able to send a survey to thousands of employees quickly, and response time is almost instant. It’s very convenient for respondents and it is quick for us to analyse the results!”
HR Director, Mercedes Benz Turk
“Happ has been a great partner in tracking our CX across multiple channels enabling us gain deeper insights and helping us with achieving our goal of a smoke free Denmark.”
Manager Commercial Strategy RRP, Philip Morris ApS
Your customers are spending more time at home and more time shopping online. They expect a seamless buying experience, from browsing to delivery and after-sales support. The current Covid-19 crisis . . .
Could your Customer Experience surveys be more ‘Netflix’? The answer is Yes! You can increase response rates and boost customer engagement by adapting to customers’ survey response behaviour. . . .