EXPERIENCE MANAGEMENT PLATFORMS FOR THE EXPERIENCE AGE

 

Happ Customer and Employee Experience Management Platforms enable companies to understand and act quickly upon customer and employee insight.

HAPP EXPERIENCE MANAGEMENT PLATFORMS

Customer Experience Management Dashboard

CUSTOMER EXPERIENCE MANAGEMENT PLATFORM

 Understanding your customers’ expectations and what is crucial to their satisfaction helps you set priorities and reduces investment risk. Happ Customer Experience Management Platform enables you to understand and act quickly upon customer insight.

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Customer Experience Management Platform - SMS

EMPLOYEE EXPERIENCE MANAGEMENT PLATFORM

Understanding every experience that matters to your employees is crucial. Happ Employee Experience Management Platform makes it easy to gather feedback and identify the actions you can take to improve the experience for your employees. 

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DeliveryPartnerManagement-happ

DELIVERY PARTNER MANAGEMENT PLATFORM

It is crucial that delivery companies, point of sales, and suppliers are connected, as this will make it easier for consumers to find and order what they need. Happ Delivery Partner Management Platform helps Enterprises connect their points of sale to delivery platforms in a seamless way.

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“With Happ, we save time and effort: We are able to send a survey to thousands of employees quickly, and response time is almost instant. It’s very convenient for respondents and it is quick for us to analyse the results!”

Betul Corbacioglu
HR Director, Mercedes Benz Turk

“Happ has been a great partner in tracking our CX across multiple channels enabling us gain deeper insights and helping us with achieving our goal of a smoke free Denmark.”

Morten Schultz
Manager Commercial Strategy RRP, Philip Morris ApS

Your customers are spending more time at home and more time shopping online. They expect a seamless buying experience, from browsing to delivery and after-sales support. The current Covid-19 crisis . . .

 

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Could your Customer Experience surveys be more ‘Netflix’? The answer is Yes! You can increase response rates and boost customer engagement by adapting to customers’ survey response behaviour. . . .

 

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