EXPERIENCE MANAGEMENT PLATFORMS FOR THE EXPERIENCE AGE
Happ Customer and Employee Experience Management Platforms enable companies to understand and act quickly upon customer and employee insight.
Understanding your customers’ expectations and what is crucial to their satisfaction helps you set priorities and reduces investment risk. Happ Customer Experience Management Platform enables you to understand and act quickly upon customer insight.
Understanding every experience that matters to your employees is crucial. Happ Employee Experience Management Platform makes it easy to gather feedback and identify the actions you can take to improve the experience for your employees.
It is crucial that delivery companies, point of sales, and suppliers are connected, as this will make it easier for consumers to find and order what they need. Happ Delivery Partner Management Platform helps Enterprises connect their points of sale to delivery platforms in a seamless way.
“With Happ, we save time and effort: We are able to send a survey to thousands of employees quickly, and response time is almost instant. It’s very convenient for respondents and it is quick for us to analyse the results!”
HR Director, Mercedes Benz Turk
“Happ has been a great partner in tracking our CX across multiple channels enabling us gain deeper insights and helping us with achieving our goal of a smoke free Denmark.”
Manager Commercial Strategy RRP, Philip Morris ApS
Your customers are spending more time at home and more time shopping online. They expect a seamless buying experience, from browsing to delivery and after-sales support. The current Covid-19 crisis . . .
Could your Customer Experience surveys be more ‘Netflix’? The answer is Yes! You can increase response rates and boost customer engagement by adapting to customers’ survey response behaviour. . . .