ABOUT HAPP

Enabling you to understand and act quickly upon customer & employee insight

EXPERIENCE MANAGEMENT PLATFORMS FOR THE EXPERIENCE AGE

Happ Customer and Employee Experience Management Platforms enable companies to understand and act quickly upon customer and employee insight.

 

We’ve been helping our clients delight their customers and employees since our launch in 2015. Together, we create more happiness and that leads to better business results.

 

Understanding the vision of our clients and working collaboratively towards achieving that vision is very important to us. At each step of the journey with our clients, we make sure we deliver simple, quick and responsive solutions tailored to your unique needs.

 

Today, more than 20 clients, from different industries and across six countries, work collaboratively with us to design their own experience management process.

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WE ARE AGILE

We think, understand and move quickly
to provide solutions.

WE ARE RESPONSIVE

We are flexible and adapt and respond fast
to changing patterns.

WE ARE COLLABORATIVE

We work and achieve together
with our clients.

HAPP MANAGEMENT TEAM

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ÖZGE KOCA – CEO

Over 20 years improving Customer and Employee Experience for Fortune 500 companies.

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TANER YILDIZ – CTO

Over 15 years managing software development teams to improve user experience across digital channels.

OUR PLATFORMS

CUSTOMER EXPERIENCE MANAGEMENT PLATFORM

Happ Customer Experience Management Platform enables you to understand and act quickly upon customer insight. Every business is unique and we make sure your customer experience management process is also unique. That’s why, with Happ, you get to design your own insight collection process.

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EMPLOYEE EXPERIENCE MANAGEMENT PLATFORM

Creating personalised experiences for your employees is one of the most compelling competitive advantages you can create for your organisation. From the moment a candidate applies to your company, to the moment they leave, everything they learn, do, see and feel contributes to their employee experience. Happ Employee Experience Management Platform enables you to measure and optimise each stage of this employee experience journey.

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DELIVERY PARTNER MANAGEMENT PLATFORM

Happ Delivery Partner Management Platform helps Enterprises connect their points of sale to delivery platforms in a seamless way. We make the onboarding process a pain-free experience and provide a platform that enables an efficient operation between all partners.

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