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CX Day: The Evolution of CX, and Why it Matters Today!
As we approach the annual CX Day, we look back at the history of customer experience and why it’s more important than ever today. What
Why is joy important at work?
You’ve probably heard this Richard Branson quote: “If you look after your employees, they will look after your business”. Here’s another of his that we also love:
Happ is delighted to collaborate with Happy Coffee Consulting
Happiness is Happ’s passion – and Happy Coffee’s. So, we thought we may as well collaborate to create more happiness together! This collaboration unites Happ’s
Are female employees paying the price for the Covid-19 crisis?
All employees have seen sweeping changes over the last year and everyone is experiencing some degree of disruption. But the impact of Covid-19 has not
International Day of Happiness 2021: Keep Calm, Stay Wise, Be Kind
March 20 is International Day of Happiness: an annual event organised by the United Nations and UK-based charity Action for Happiness. The Buddhist Kingdom of Bhutan has been
What are the essential differences between Employee Experience and Employee Engagement?
Businesses often use employee experience and employee engagement interchangeably. Both concepts are connected to an organisation’s ability to keep its employees happy and enhance their wellbeing. However, they are